Every puppy deserves
protection
Join our club and send
them off with suitable cover
against illness and injury.
Join our club and send
them off with suitable cover
against illness and injury.
Professional Privacy policy
Buddies Enterprises limited is a wholly owned subsidiary of Legal & General Insurance Limited who act as underwriter. Legal & General Insurance Limited has been renamed Fairmead Insurance Limited and is now part of the Liverpool Victoria General Insurance Group (LV= GI). LV=GI is part of the Allianz Group.
Protecting your personal information is extremely important to us.
This policy tells you how we collect and process your personal business information. Please take a few minutes to read it, and show it to anyone else connected to the business relationship.
What does this policy cover?
This privacy policy relates to individuals working for/as businesses who enter into agreements with us (e.g. introducers). We have a separate privacy policy for retail customers.
What is personal information?
When we talk about personal information we mean information about an individual that can identify them, like their name, address, e-mail address, telephone number and financial details. It can relate to customers, employees, shareholders, business contacts and suppliers. Any reference to “information” or “data” in this policy is a reference to personal information about a living individual.
What information do we hold?
We may collect and process the following personal information about you. In most cases this will be limited to business information that relates to you, how these have an impact on our products and services that may be of interest to you and how we manage our relationship:
Contact
Personal details
Transactional
Preferences
Technical
Open data & public records
Where do we get our information from?
How do we use your information?
We use personal information that we hold about you:
Using your information in accordance with data protection laws
Data protection laws require us to meet certain conditions before we’re allowed to use your personal information in the way we describe in this privacy policy. We take these responsibilities extremely seriously. To use your personal information, we’ll rely on the following conditions, depending on the activities we’re carrying out:
This requires us to carry out an assessment of our interests in using your personal data against the interests you have as a citizen and the rights you have under data protection laws.
The outcome of this assessment will determine whether we can use your personal data in the ways described in this privacy policy. We’ll always act reasonably and give full and proper consideration to your interests in carrying out this assessment.
Please be aware that the personal information you provide to us, and which we collect about you, is required for us to be able to provide our services to you and without it we may not be able to do so.
How long do we keep your information for?
We’ll keep your personal information in accordance with our internal retention policies. We’ll determine the length of time we keep it for based on the minimum retention periods required by law or regulation. We’ll only keep your personal information after this period if there’s a legitimate and provable business reason to do so.
Who do we share your personal information with?
We’ll only disclose your information to:
Additionally, we may disclose your personal information to third parties:
Fraud prevention
We may need to check your details with fraud prevention agencies (e.g. we have to screen at firm and director level of anyone we remunerate). If false or inaccurate information is provided and fraud is identified details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information. We may also share information about you with other organisations and public bodies, including the police and we may check and/or file your details with fraud prevention agencies and databases.
We and other organisations may also access and use this information to prevent fraud and money laundering, for example, when:
We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.
Transferring your data outside the EU
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) to third-party suppliers, delegates or agents. We’ll take all reasonably necessary steps to make sure that your data is treated securely and in accordance with this privacy policy.
We’ll only transfer your data to a recipient outside the EEA where we’re permitted to do so by law (for instance, (A) where the transfer is based on standard data protection clauses adopted or approved by the European Commission, (B) where the transfer is to a territory that is deemed adequate by the European Commission, or (C) where the recipient is subject to an approved certification mechanism and the personal information is subject to appropriate safeguards, etc.).
Unfortunately, sending information via e-mail is not completely secure; anything you send is done so at your own risk. Once received, we will secure your information in accordance with our security procedures and controls.
Your rights
You have rights under data protection law that relate to the way we process your personal data. More information on these rights can be found on the Information Commissioner’s website. If you wish to exercise any of these rights, please get in touch with your relationship manager or your customer services team.
Your rights:
1. The right to access the personal data that we hold about you.
2. The right to make us correct any inaccurate personal data we hold about you
3. The right to make us erase any personal data we hold about you. This right will only apply where for example:
We no longer need to use the personal data to achieve the purpose we collected it for
You withdraw your consent if we’re using your personal data based on that consent
Where you object to the way we use your data, and there is no overriding legitimate interest
4. The right to restrict our processing of the personal data we hold about you. This right will only apply where for example:
5. The right to object to our processing of personal data we hold about you (including for the purposes of sending marketing materials to you).
6. The right to receive personal data, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to make us transfer this personal data to another organisation.
7. The right to withdraw your consent, where we’re relying on it to use your personal data.
Contacts and complaints
If you have any questions about this privacy policy or wish to exercise any of your rights, please get in touch with your relationship manager or customer services team
If you have any concerns about the way we process your personal data, or are not happy with the way we’ve handled a request by you in relation to your rights, you also have the right to make a complaint to the Information Commissioner’s Office. Their address is:
First Contact Team
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF
Data Protection Officer
Allianz has appointed a Data Protection Officer to provide independent expert advice and monitor compliance with data protection laws:
E-mail address: MBX-GIDataProtection@landg.com